For EU

Terms of service

Last Updated: September 8, 2026

Welcome to our Service. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "user," or "consumer"), and IQBID Helios Limited, a company registered under the laws of the Republic of Seychelles with registration number 252002 and registered office at _____ ("Company," "we," "us," or "our").

These Terms govern your access to and use of our artificial intelligence (AI) model aggregation platform, website, and related applications (collectively, the "Service").

Please read these Terms carefully before accessing the Service. If you reside within the European Union (EU) or the European Economic Area (EEA), specific mandatory consumer protection laws and regulations apply to your usage, including the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) and the EU Digital Services Act.


1. Eligibility and age restrictions

By registering an account or using the Service, you represent and warrant that you are at least eighteen (18) years of age. The Service is strictly intended for individuals who have reached the age of majority. If you are under 18, you are prohibited from creating an account or submitting any personal data or files to the Service.


2. Nature of the service & eu ai act compliance

The Company operates an online software aggregation interface that routes user queries to third-party artificial intelligence infrastructure networks (such as OpenAI, LLC and Google LLC) via secure Application Programming Interfaces (APIs).

EU AI ACT TRANSPARENCY DISCLOSURE: In strict compliance with Article 50 of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), the Company explicitly informs you that all text, images, documents, or outputs generated through this Service are created automatically by artificial intelligence algorithms and systems. The Service does not generate human-authored editorial content. By interacting with the Service, you acknowledge your awareness that you are interacting with an artificial intelligence system.


3. Subscriptions, fees, and payments

3.1. Subscription Tiers

Access to advanced AI models requires a paid tier ("Subscription Plan"). The fees, computational parameters, and prompt quotas applicable to each Subscription Plan are explicitly displayed on our checkout interface. All payments from EU users are securely processed by our third-party infrastructure payment processors.

3.2. ONE-TIME TRANSACTIONS.

All Credit Plans are provided via single, non-recurring transactions. Performance of the digital content begins immediately upon successful payment verification. In accordance with Article 16(m) of the EU Consumer Rights Directive, you explicitly agree to immediate performance and acknowledge that you lose your 14-day right of withdrawal once the digital content is delivered. No automatic renewals or latent billings are applicable to the Service."

3.3. Mandatory waiver of the eu right of withdrawal

UNDER DIRECTIVE 2011/83/EU ON CONSUMER RIGHTS, EU CONSUMERS GENERALLY POSSESS A STATUTORY RIGHT TO WITHDRAW FROM ONLINE CONTRACTS WITHIN FOURTEEN (14) CALENDAR DAYS WITHOUT GIVING ANY REASON.

HOWEVER, PURSUANT TO ARTICLE 16(M) OF SAID DIRECTIVE, THE RIGHT OF WITHDRAWAL DOES NOT APPLY TO THE SUPPLY OF DIGITAL CONTENT WHICH IS NOT SUPPLIED ON A TANGIBLE MEDIUM IF THE PERFORMANCE HAS BEGUN.

BY PURCHASING A SUBSCRIPTION PLAN AND CLICKING THE "SUBSCRIBE" OR "PAY" BUTTON, YOU EXPLICITLY REQUEST, AGREE, AND CONSENT TO THE IMMEDIATE PROVISION AND EXECUTION OF THE DIGITAL SERVICE. YOU ACKNOWLEDGE AND EXPRESSLY AGREE THAT ONCE ACCESS TO THE AI AGGREGATION INTERFACE, PROMPT LIMITS, OR TOKEN CAPACITY IS DELIVERED TO YOUR USER ACCOUNT, YOU COMPLETELY LOSE YOUR STATUTORY 14-DAY RIGHT OF WITHDRAWAL (RIGHT TO A REFUND).


4. Intellectual property and user materials

4.1. User Content

You retain all ownership, copyright, and intellectual property rights in the text prompts, questions, and files (images, audio, documents) that you upload or input into the Service ("User Content"). You represent that you possess all necessary legal rights and permissions to submit such User Content.

4.2. Licensing for Processing

To deliver the Service, you grant the Company a worldwide, non-exclusive, royalty-free, transactional license to host, cache, transmit, and route your User Content to third-party AI models (OpenAI, Google, etc.) strictly for execution.

4.3. AI Generated Outputs

The Company does not claim any copyright or ownership over the textual, visual, or structural materials generated by the aggregated AI models in response to your prompts ("Outputs"). The allocation of intellectual property rights over AI-generated outputs is subject to the national laws of your specific EU member state.

5. Disclaimer of warranties & limitation of liability

5.1. AI Accuracy and Hallucinations

You acknowledge that automated machine learning systems may occasionally generate inaccurate, incomplete, biased, or incorrect Outputs (commonly referred to as "AI hallucinations"). The Company acts strictly as an aggregation conduit and does not verify or guarantee the objective truthfulness, safety, or real-world utility of any generated Output.

5.2. Statutory Warranty Rights

Nothing in these Terms shall limit or exclude your statutory warranty rights as an EU consumer regarding digital services that fail to comply with subjective or objective conformity requirements.

5.3. Limitation of Liability

To the maximum extent permitted by the mandatory consumer protection laws of your country of residence, the Company’s total liability for any damages arising out of or in connection with the Service shall be limited to the total amount paid by you to the Company during the twelve (12) months preceding the event giving rise to liability. The Company shall not be liable for any indirect, unpredictable, or consequential losses, or losses resulting from your breach of our Acceptable Usage Policy.


6. Mandatory eu dispute resolution & jurisdiction

6.1. ODR Platform

The European Commission provides an online dispute resolution platform, which you can access at https://europa.eu. We prefer to resolve any disputes directly with you via email at legal@iqbid.ai.

6.2. Governing Law

These Terms and your use of the Service shall be governed by the laws of the Republic of Seychelles. However, as an EU consumer, you enjoy the protection of the mandatory statutory provisions of the law of the EU Member State where you have your habitual residence.

6.3. Forum and Venue

7. Contact information

For any formal inquiries regarding these EU Terms, please contact our corporate department at:

Privacy policy

Last Updated: September 8, 2026

IQBID Helios Limited ("Company," "we," "us," or "our"), a company registered under the laws of the Republic of Seychelles, operates as the Data Controller under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation — "GDPR").

This Privacy Policy applies exclusively to data subjects residing within the European Union (EU), the European Economic Area (EEA), and Switzerland ("EU Users") who access our artificial intelligence (AI) model aggregation platform, website, and associated infrastructure (the "Service").


In strict accordance with Article 6 of the GDPR, we process your personal data only when we have a valid legal basis:


2. Categories of personal data we collect

We collect and process the following categories of data regarding EU Users:


3. Recipients of personal data and sub-processors

To perform an AI model aggregation function, we securely transfer anonymized or raw user text queries and digital files via secure API channels to third-party artificial intelligence infrastructure developers acting as our independent infrastructure suppliers (Sub-processors), including but not limited to:

Whenever personal data is transferred outside the EEA to countries not recognized as providing an adequate level of data protection, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) adopted by the European Commission, are integrated into our supplier API enterprise contracts.


4. Strict protocol for ai model training and machine learning

The Company fine-tunes its proprietary software routing logic and underlying open-source machine learning matrices using interaction data.

If you have granted consent, you retain the absolute statutory right to revoke your consent at any time without negative consequences or billing alterations by toggling the data-use controller in your Account Settings panel or by emailing privacy@iqbid.ai.


5. Your mandatory gdpr privacy rights

As an EU/EEA data subject, you possess extensive statutory protections under Chapter III of the GDPR:

To assert any of your statutory GDPR rights, please submit a verified communication to our global privacy enforcement officer at privacy@iqbid.ai from your registered email profile.


6. Data storage and cache retention term

We store account profile IDs and billing information for as long as your user account remains active, or to fulfill the financial accounting requirements provided by the Payment System.

To manage operational cloud engineering overhead, User Content (prompts and uploaded documents) along with generated Outputs are cached in an encrypted state on our servers to enable your active workspace view. Cached session assets are automatically and permanently deleted from our records ninety (90) calendar days from generation, unless you manually delete your chat log panel earlier.


7. Right to lodge a complaint with a supervisory authority

If you believe that our aggregation platform processes your files or personal data in a manner that infringes the mandates of the GDPR, you possess the absolute right to lodge a formal statutory complaint with a competent data protection supervisory authority within the EU Member State of your habitual residence, place of work, or place of the alleged infringement.


8. GDPR compliance contact

Acceptable usage policy

Last Updated: September 8, 2026

This Acceptable Usage Policy ("AUP") defines the strictly prohibited boundaries, behavioral limits, and content restrictions governing your operational interaction with the artificial intelligence (AI) model aggregation platform, system, and infrastructure (collectively, the "Service") provisioned by IQBID Helios Limited ("Company," "we," "us," or "our").

This AUP is integrated directly into, and forms an inseparable part of, our European Union Terms of Service. It applies directly to all users accessing the Service from the European Union (EU) or European Economic Area (EEA) ("EU Users"). Because our system routes transactional inputs via API to third-party infrastructure entities (including OpenAI, LLC and Google LLC), you are statutory-mandated to strictly respect both our corporate standards and the downstream application rules enforced by those underlying ИИ networks.


1. Absolute prohibitions under the eu ai act and dsa

In strict compliance with the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) and the Digital Services Act (Regulation (EU) 2022/2065), you are explicitly prohibited from submitting text queries, semantic instructions, prompts, or uploading any digital files (documents, images, media) (collectively, "User Inputs") designed to execute or generate the following:

A. Subliminal Manipulation and Behavioral Distortion
B. Prohibited Biometric Systems and Social Scoring
C. Illegal European Content, Violence, and Child Safety
D. Systemic Deepfakes, Deception, and Copyright Infringement

2. Moderation conduits and compliance complaints

To satisfy our statutory infrastructure duties under the Digital Services Act:


3. Structural account termination and financial penalties

If the Company flags clear indicators that your account interaction routines violate the mandates of this AUP, or present an immediate threat of triggering API key revocations from our primary upstream suppliers (OpenAI, Google, etc.), we will execute decisive technical actions.

CONSEQUENCES OF MATERIAL BREACH:

  1. Instant Infrastructure Revocation: Permanent de-activation of your authorization profile, workspace partitions, and stored cache history panels without prior notification.
  2. Cancellation of balances under the agreement: All active subscription days for prepayment, quotas for tokens and credit units processed using the Payment Service will be permanently canceled as an automatic compensation fee provided for in the agreement to compensate for administrative costs for moderation.
  3. Regulatory Disclosure: The Company will actively cooperate with competent European data protection authorities and national markets supervisors if a formal inquiry is executed regarding illegal generative workflows.

Cookie policy

Last Updated: September 9, 2026

[INSERT SEYCHELLES COMPANY NAME] ("Company," "we," "us," or "our"), a company registered under the laws of the Republic of Seychelles with registration number [Insert Number], issues this Cookie Policy for users residing within the European Union (EU), the European Economic Area (EEA), and Switzerland ("EU Users").

1. What are cookies and tracking technologies?

Cookies are small text files that are placed on your computer or mobile device by a website server when you access an online service. They are utilized to make websites work efficiently, provide analytics, and maintain user preferences.

2. Categories of cookies we deploy

In strict compliance with EU regulations, we classify the Cookies used on our Service into the following categories:

3. Data sharing protocol and interaction with ai models

Our Service operates as a technicalAggregation Conduit. When you submit a text prompt or upload a file into our interface, the raw text or binary payload is transmitted securely via backend API tokens to international AI infrastructure developers (including OpenAI, LLC and Google LLC).

Please note that standard frontend browser Cookies stored on your local device are never shared with, transmitted to, or read by third-party AI developers during these API transactions. Your browser Cookies strictly manage your localized session state with our hosting servers.

4. The mandatory eu consent framework (how to control cookies)

Under the GDPR and ePrivacy Directive, you have absolute statutory control over non-essential tracking technologies.

5. Policy amendments

The Company reserves the right to modify this EU Cookie Policy to reflect technological shifts or updates in European data protection case law. Any structural modifications will become immediately active upon the posting of the revised text on this page.

6. Contact and data protection officer

For any inquiries regarding this Cookie Policy or our data tracking frameworks, please contact our designated compliance team at: privacy@iqdid.ai