For EU

Terms of service

Last Updated: September 8, 2026

Welcome to our Service. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "user," or "consumer"), and IQBID Helios Limited, a company incorporated and registered under the laws of the Republic of Seychelles with international business company registration number 252002 and having its registered office at Suite 9, Ansuya Estate, Royal Street, Victoria, Mahe, Seychelles (the "Company," "we," "us," or "our").

These Terms govern your access to and use of our artificial intelligence (AI) model aggregation platform, user interface, website, and related applications (collectively, the "Service").

Please read these Terms carefully before accessing the Service. If you reside within the European Union (EU) or the European Economic Area (EEA), specific mandatory consumer protection laws, cross-border digital mandates, and regulations apply strictly to your usage, including the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), the EU Digital Services Act (DSA), and applicable pan-European consumer defense frameworks.

By interacting with the service, you agree to these terms:


1. Eligibility and age restrictions

By registering an account, completing the onboarding process, or otherwise accessing or utilizing the Service, you explicitly represent and warrant that you possess full legal capacity and are at least eighteen (18) years of age or have reached the mandatory age of majority under the local statutes of your specific European Union (EU) or European Economic Area (EEA) Member State of residence. The Service, its interface controls, and underlying computational capacities are strictly intended for adult consumers and professionals. If you are under the age of 18 (or the applicable legal age of majority in your jurisdiction), you are strictly prohibited from creating a user account, executing any payment transactions, or submitting any personal data, prompt requests, text inputs, or analytical digital files to the Service infrastructure.


2. Nature of the service & eu ai act compliance

The Company operates an online software aggregation interface that routes user queries to independent third-party artificial intelligence infrastructure networks and large language or diffusion model developers via secure Application Programming Interfaces (APIs). The Service acts strictly as an administrative and computational conduit between the user interface and downstream infrastructure providers.

EU AI ACT TRANSPARENCY DISCLOSURE: In strict compliance with Article 50 of the European Union Artificial Intelligence Act (Regulation (EU) 2024/1689), the Company explicitly informs you that all text, images, code scripts, tabular datasets, documents, and structural outputs generated through this Service are created automatically by artificial intelligence algorithms, neural networks, and generative machine learning systems. The Service does not generate, fact-check, or produce human-authored editorial or journalistic content. By interacting with the Service, you explicitly acknowledge, understand, and confirm your full awareness that you are interacting directly with an artificial intelligence system, and you agree to evaluate all machine-generated outputs at your own professional discretion.


3. Subscriptions, fees, and payments
3.1. Hybrid Billing Architecture

Access to specialized features, high-tier aggregated artificial intelligence models, and distinct workspace layouts requires the purchase of a pre-paid computational package (each, a "Subscription Plan"). The fees, technical parameters, interface availability timeframes, and included computational credit allocations known as "IQBID Tokens" applicable to each Subscription Plan are explicitly and transparently displayed on the Company's check-out and payment interface. IQBID Tokens represent exclusively internal, proprietary, non-crypto technical metrics used solely to calculate data throughput, API execution costs, and server bandwidth consumption within the Service interface; they possess absolutely zero cash value, do not constitute virtual currencies, and remain strictly non-redeemable or non-transferable. All billing transactions initiated by users residing within the European Union (EU) or European Economic Area (EEA) are securely routed and processed through authorized third-party infrastructure payment processors and European banking partners (collectively, "Payment Processors").

To prevent unauthorized or fraudulent billing disputes, Users within the European Union and European Economic Area explicitly agree and are contractually mandated to contact our specialized billing operations department directly at billing@iqbid.ai to resolve any payment discrepancies, transactional latencies, multi-currency conversion errors, or pricing misunderstandings prior to initiating any formal chargeback requests, payment reversals, or dispute frameworks with their card-issuing bank, credit card networks, or financial institutions.

3.2. Pre-Paid Non-Recurring Transactions and Token Carried-Over Policy

(a) Pre-Paid Access Only: The Service operates strictly on a one-time, pre-paid basis. The Service does not utilize, implement, or support automatic account renewals, recurring billings, or latent subscriptions.

(b) Interface Expiration vs. Token Preservation: Purchasing a Subscription Plan grants you a time-limited contractual right to access specific software functionalities (e.g., advanced file processing tools or specialized routing suites) for a fixed calendar duration (e.g., 30 calendar days). Upon the expiration of this pre-paid duration, access to the specific software tier will automatically lock. However, any unused, unspent computational credits included within that plan (the "IQBID Tokens") shall never expire and will not be forfeited at the end of the billing period. All remaining IQBID Tokens are safely carried over to your global account balance and remain completely accessible for future data execution cycles or within other integrated software applications across the Company’s infrastructure ecosystem.

(c) Regulatory Status of IQBID Tokens (MiCA Compliance): IQBID Tokens represent exclusively internal, proprietary, non-crypto technical metrics used solely to calculate data throughput, API execution costs, and server bandwidth consumption within the Service interface. In strict compliance with the European Union Markets in Crypto-Assets Regulation (Regulation (EU) 2023/1114, "MiCA"), IQBID Tokens do not constitute, mirror, or approximate any form of asset-referenced tokens, electronic money tokens, crypto-assets, virtual currencies, stablecoins, digital securities, or investment assets. IQBID Tokens possess absolutely zero cash value, are completely non-transferable between separate user accounts, and are strictly non-redeemable for fiat currency, cryptocurrency, or any real-world financial assets.

3.3. Mandatory Waiver of the EU Right of Withdrawal

UNDER DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL ON CONSUMER RIGHTS, EU CONSUMERS GENERALLY POSSESS A PROTECTED STATUTORY RIGHT TO WITHDRAW FROM ANY DISTANCE CONTRACT WITHIN A COOLDOWN PERIOD OF FOURTEEN (14) CALENDAR DAYS FROM THE TRANSACTION DATE WITHOUT PROVIDING ANY JUSTIFICATION.

HOWEVER, PURSUANT TO ARTICLE 16(M) OF SAID CONSUMER RIGHTS DIRECTIVE 2011/83/EU, THE STATUTORY RIGHT OF WITHDRAWAL DOES NOT APPLY, AND IS EXTINCT, REGARDING THE SUPPLY OF DIGITAL CONTENT WHICH IS NOT SUPPLIED ON A TANGIBLE MEDIUM IF THE PERFORMANCE HAS BEGUN WITH THE CONSUMER’S PRIOR EXPRESS CONSENT AND ACKNOWLEDGMENT.

BY PURCHASING A SUBSCRIPTION PLAN, ACQUIRING IQBID TOKENS, AND EXECUTING A TRANSACTION VIA THE "PAY" OR "SUBSCRIBE" BUTTON, YOU EXPLICITLY REQUEST, AUTHORIZE, AND PROVIDE YOUR UNCONDITIONAL EXPRESS CONSENT TO THE IMMEDIATE PERFORMANCE, EXECUTION, AND PROVISION OF THE DIGITAL CONTENT AND SOFTWARE AGGREGATION SERVICES. YOU ACKNOWLEDGE, UNDERSTAND, AND EXPRESSLY AGREE THAT IMMEDIATELY UPON THE PROVISION OF FUNCTIONAL INTERFACE ACCESS AND THE ALLOCATION OF IQBID TOKENS TO YOUR USER PROFILE BALANCE, THE CONTRACT HAS BEEN FULLY EXECUTED BY THE COMPANY, AND YOU COMPLETELY AND IRREVOCABLY LOSE YOUR STATUTORY 14-DAY RIGHT OF WITHDRAWAL AND ANY CLAIMS TO A FINANCIAL REFUND. BECAUSE UNUSED IQBID TOKENS DO NOT EXPIRE AND REMAIN VALID ON YOUR ACCOUNT BALANCE PERMANENTLY, NO PRO-RATED BALANCES OR PARTIAL REFUNDS SHALL BE ISSUED UNDER ANY CIRCUMSTANCES.


4. Intellectual property and user materials
4.1. User Content

You retain all structural ownership, underlying copyright, and intellectual property rights in the text prompts, structured questions, training strings, and individual digital files (including images, audio recordings, source code, text documents, or metadata) that you upload, submit, or transmit directly into the interface of the Service (collectively, "User Content"). You explicitly represent, warrant, and guarantee that you possess all necessary legal titles, licenses, rights, and corporate permissions required under applicable European Union laws to submit such User Content and that its transmission does not infringe upon any third-party proprietary rights.

4.2. Licensing for Processing

To deliver the technical functionalities of the Service, you hereby grant the Company a worldwide, non-exclusive, royalty-free, transactional, fully paid-up license to host, temporary cache, technically modify for formatting purposes, transmit, and route your User Content to independent third-party artificial intelligence infrastructure models (such as OpenAI, LLC and Google LLC) strictly for computational execution, response synthesis, and delivery to your account. This transactional processing license terminates automatically upon the expiration of your session or the definitive technical deletion of your data from our operational infrastructure cache.

4.3. AI Generated Outputs

The Company does not assert, claim, or reserve any copyright, patent, or intellectual property ownership over the textual, visual, software code, structural, or analytical materials generated automatically by the aggregated third-party artificial intelligence models in response to your specified prompts and inputs (collectively, "Outputs"). The allocation, recognition, and enforcement of any intellectual property rights over machine-generated outputs are governed strictly by the national copyright acts and statutory laws of your specific European Union (EU) or European Economic Area (EEA) Member State of residence.

5. Disclaimer of warranties & limitation of liability
5.1. AI Accuracy and Hallucinations

You explicitly acknowledge, understand, and agree that automated machine learning systems, neural networks, and generative computational models may occasionally generate inaccurate, incomplete, biased, contextually inappropriate, or completely incorrect Outputs (commonly referred to in technological frameworks as "AI hallucinations"). The Company acts strictly as an aggregation and routing conduit and does not fact-check, verify, validate, or guarantee the objective truthfulness, security, safety, legal compliance, or real-world utility of any generated Output. You utilize all synthetic responses and generated outputs entirely at your own discretion, professional judgment, and independent risk.

5.2. Statutory Warranty Rights

Nothing in these Terms of Service shall limit, exclude, or otherwise degrade your mandatory statutory warranty rights as an European Union (EU) or European Economic Area (EEA) consumer regarding digital services, software content, or digital infrastructure that fail to comply with subjective or objective conformity requirements set forth under Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services. In the event of a technical non-conformity, you possess all mandatory remedies provided under your applicable national consumer protection statutes.

5.3. Limitation of Liability

To the maximum extent permitted by the mandatory consumer protection laws and statutory public policies of your country of residence, the Company’s total aggregate financial liability for any damages, structural losses, legal costs, or claims arising out of or directly in connection with the Service shall be strictly limited to the total monetary amount paid by you to the Company for your current active Subscription Plan tier and associated unused IQBID Tokens during the twelve (12) months immediately preceding the specific calendar event giving rise to liability. The Company shall not be liable under any circumstances for any indirect, unpredictable, non-foreseeable, or consequential losses, loss of business data, software downtime, or any system failures resulting from your direct breach of our Acceptable Usage Policy or fraudulent chargeback activities.

6. Mandatory eu dispute resolution & jurisdiction


6.1. ODR Platform

The European Commission provides an official, dedicated Online Dispute Resolution (ODR) platform designed to assist consumers in the European Union (EU) and European Economic Area (EEA) resolve out-of-court disputes arising from online transactions. You can access this statutory regulatory framework directly at the following web address: https://europa.eu. While the ODR platform is available to you by law, the Company strictly prefers to resolve any potential operational claims, billing discrepancies, or system performance issues directly with you via amicable consultation through our legal department at: legal@iqbid.ai.

6.2. Governing Law

These Terms of Service, contractual relations, and your operational use of the Service shall be governed by, and construed strictly in accordance with, the substantive laws of the Republic of Seychelles, without giving effect to any principles of conflicts of law. However, if you are a consumer residing within the European Union (EU) or the European Economic Area (EEA), you explicitly enjoy the residual protection of the mandatory statutory provisions, consumer defense public policies, and protective laws of the specific EU Member State where you maintain your habitual residence, which cannot be derogated from by contract.

6.3. Forum and Venue
7. Changes to Terms and Effective Date

(a) Effective Version: These Terms of Service are effective, active, and legally binding upon users as of the "Last Updated" date indicated at the top of this document. Any interactions, checkout purchases, or computational data executions performed on the Service are governed strictly by the specific version of the Terms active on the precise calendar date of such transaction.

(b) Right to Modify: The Company reserves the absolute unilateral right to update, amend, modify, or completely replace any part of these Terms, including changing the pricing parameters of Subscription Plans or the operational volume and infrastructure throughput of IQBID Tokens, at any time to reflect software changes, technology updates, infrastructure migrations, or European regulatory shifts.

(c) User Responsibility to Monitor: The Company will indicate policy updates exclusively by updating the "Last Updated" stamp at the top of this page. The Company is not obligated under consumer protection statutes to dispatch individual email notifications or dashboard alerts regarding policy updates. It is your sole personal responsibility to check this page periodically to maintain active awareness of the current legal framework. Your continued access to or use of the Service following the publication of any modifications constitutes your immediate, absolute, and irrevocable acceptance of the updated Terms. If you do not agree to the updated terms, your sole remedy is to cease utilizing the Service immediately.


8. Contact information

For any formal inquiries regarding these EU Terms, please contact our corporate department at:

Privacy policy

IQBID Helios Limited ("Company," "we," "us," or "our"), a company incorporated and registered under the laws of the Republic of Seychelles with international business company registration number 252002 and having its registered office at Suite 9, Ansuya Estate, Royal Street, Victoria, Mahe, Seychelles, operates as the definitive Data Controller under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation — "GDPR").

This GDPR Privacy Policy applies exclusively and restrictively to data subjects residing within the European Union (EU), the European Economic Area (EEA), and Switzerland (collectively, "EU Users") who access, register an account with, or utilize our artificial intelligence (AI) model aggregation platform, user interface, website, and associated cloud-routing infrastructure (collectively, the "Service").


In strict accordance with Article 6 of the General Data Protection Regulation ("GDPR"), the Company processes your personal data and technical interaction metrics only when at least one valid legal basis is firmly established:

(a) Performance of a Contract (Art. 6(1)(b) GDPR): To activate, maintain, and manage your user account, provide real-time operational access to our artificial intelligence computing aggregation interface, deliver your purchased structural feature tiers (each, a "Subscription Plan"), securely allocate and manage your non-expiring usage-based credits (the "IQBID Tokens"), and facilitate transaction processing via authorized third-party Payment Processors.

(b) Legitimate Interests (Art. 6(1)(f) GDPR): To actively detect, investigate, and mitigate infrastructure security threats, protect our integrated application programming interfaces (APIs), prevent automated financial fraud, enforce the restrictions set forth in our Acceptable Usage Policy, and maintain the absolute stability, latency control, and network security of our software platform.


2. Categories of personal data we collect

The Company collects and processes specific categories of personal data, computational interaction logs, and structural telemetry metadata regarding European Union (EU) and European Economic Area (EEA) Users:

(a) Account Identifiers: First name, last name, corporate or personal email address, unique automated online identifier (UID), and encrypted/hashed password access credentials.

(b) Technical Telemetry and Log Data: Internet Protocol (IP) address, device hardware fingerprints, operating system type, localized language settings, browser engine parameters, detailed timestamps of individual interface actions, latency logs, and programmatic interaction metrics.

(c) Financial Transactional and Balance Data (Non-Crypto Assets Standing): Comprehensive logs of your billing history, transaction statuses, and payment IDs. This includes records of Subscription Plans and IQBID Tokens. Per EU MiCA (Regulation (EU) 2023/1114), IQBID Tokens are strictly internal technical software metrics for calculating data throughput and API costs, possessing zero cash value and non-transferability. PCI DSS Disclaimer: The Company complies with PCI DSS standards and does not collect or store raw payment card numbers, expiration dates, or CVV/CVC codes, which are handled exclusively by secure third-party processors.

(d) User Inputs and Material Files: The quantitative content of text queries, structured strings, and any integrated multi-format digital files (including images, PDF documents, tabular text sheets, audio recordings, or software code) that you actively upload to the interface ("User Content") to perform generative computational tasks.

(e) AI-Generated Outputs: Synthetic text, media assets, code scripts, or metadata structures generated automatically by integrated downstream artificial intelligence architectures in fulfillment of your prompt demands.


3. Recipients of personal data and sub-processors

To deliver the core artificial intelligence model aggregation functionalities of the Service, the Company is contractually required to securely transmit user text queries, prompt strings, and uploaded multi-format digital files via end-to-end encrypted Application Programming Interface (API) channels to independent third-party infrastructure infrastructure developers and downstream processors (collectively, "Sub-processors").

These core infrastructure Sub-processors include, but are not limited to, the following entities:

Whenever personal data, internal prompt metadata, or associated account interaction metrics are transferred outside the European Economic Area (EEA) to third countries (such as the United States) that are not recognized by the European Commission as providing an adequate level of data protection under an adequacy decision, the Company ensures maximum compliance. We verify that legally binding appropriate safeguards, specifically the Standard Contractual Clauses (SCCs) adopted by the European Commission pursuant to Decision (EU) 2021/914, are fully integrated into our enterprise API infrastructure contracts with each downstream supplier. This framework ensures that your fundamental privacy rights under the GDPR travel with your data across international borders.


4. Strict protocol for ai model training and machine learning

The Company periodically optimizes and fine-tunes its proprietary operational software routing logic and underlying open-source machine learning matrices utilizing technical interaction telemetry data.

If you have previously granted such explicit processing consent, you retain the absolute, unconditional statutory right under the GDPR to revoke your consent at any time without any negative consequences, reduction in core platform usability, or modifications to your underlying financial billing terms under your active Subscription Plan or associated IQBID Tokens balance. You may execute your withdrawal of consent immediately by toggling the data-use controller in your digital Account Settings panel or by submitting a formal written request to our data protection team via electronic mail at: privacy@iqbid.ai.


5. Data storage and localization

In strict accordance with the principles of data minimization, accountability, and storage limitation enshrined in the General Data Protection Regulation ("GDPR"), the Company securely stores, isolates, and processes all infrastructure data, user profile databases, account settings, authentication logs, billing telemetry, and operational session caches belonging to European Union (EU) and European Economic Area (EEA) Users exclusively on secure enterprise-grade cloud servers and isolated database environments physically deployed and hosted within the territorial borders of the European Union (EU/EEA).

Temporary operational caching of encrypted raw data packets required strictly for real-time Application Programming Interface (API) routing to the designated downstream sub-processors listed in Section 3 is executed automatically using volatile system memory that undergoes prompt, permanent erasure upon the completion of the respective computational data generation cycle.

6. Your mandatory gdpr privacy rights

As an European Union (EU) or European Economic Area (EEA) data subject, you possess extensive, protected statutory rights under Chapter III of the General Data Protection Regulation ("GDPR").

You may exercise any of the following fundamental privacy privileges at any time:

To assert any of your statutory GDPR rights, please submit a verified communication to our global privacy enforcement officer at privacy@iqbid.ai from your registered email profile.


7. Right to lodge a complaint with a supervisory authority

Under Article 77 of the GDPR, users have the right to lodge a complaint with a data protection supervisory authority [🇪🇺]. You may contact privacy@iqbid.ai first for assistance.

8. Changes to this Privacy Policy

(a) Effective Version: Governed by the version active on the transaction date.
(b) Right to Modify: The Company may update this policy unilaterally.
(c) User Responsibility: Updates are indicated via the "Last Updated" timestamp; users should check periodically.

9. Contact information and data protection officer

For inquiries or to contact our Data Protection Officer (DPO):

Acceptable usage policy

Last Updated: September 8, 2026

This Acceptable Usage Policy ("AUP") defines the strictly prohibited boundaries, behavioral limits, and content restrictions governing your operational interaction with the artificial intelligence (AI) model aggregation platform, user interface, website, and cloud infrastructure (collectively, the "Service") provisioned by IQBID Helios Limited, a company incorporated and registered under the laws of the Republic of Seychelles with international business company registration number 252002 and having its registered office at Suite 9, Ansuya Estate, Royal Street, Victoria, Mahe, Seychelles (the "Company," "we," "us," or "our").

This AUP is integrated directly into, and forms an inseparable part of, our European Union Terms of Service. It applies directly to all users accessing or utilizing the Service from the European Union (EU) or European Economic Area (EEA) ("EU Users"). Because our system routes transactional inputs via encrypted Application Programming Interface (API) channels to third-party infrastructure entities (including OpenAI, LLC and Google LLC), you are statutory-mandated to strictly respect both our corporate standards and the downstream application rules enforced by those underlying AI networks.


1. Absolute prohibitions under the eu ai act and dsa

In strict compliance with the European Union Artificial Intelligence Act (Regulation (EU) 2024/1689) and the Digital Services Act (Regulation (EU) 2022/2065), you are explicitly prohibited from submitting text queries, semantic instructions, prompts, or uploading any digital files (documents, images, multi-format media) (collectively, "User Inputs") designed to execute or generate the following:

1.1. Subliminal Manipulation and Behavioral Distortion
1.2. Prohibited Biometric Systems and Social Scoring
1.3. Illegal European Content, Violence, and Child Safety
1.4. Systemic Deepfakes, Deception, and Copyright Infringement

2. Moderation conduits and compliance complaints

To satisfy our statutory infrastructure duties and notice-and-action obligations under the European Union Digital Services Act (Regulation (EU) 2022/2065), the Company implements a multi-layered moderation architecture:

2.1. Automated Content Classification
2.2. Notice and Action Mechanism

3. Structural account termination and financial penalties

If the Company's automated classification nodes or security teams flag verified indicators that your account interaction routines, prompt structures, or uploaded materials violate the structural mandates of this AUP, or present an immediate risk of triggering API key revocations from our downstream infrastructure suppliers (such as OpenAI, LLC or Google LLC), the Company will execute decisive protective and punitive actions.

3.1. Consequences of Material Breach

BY ACCESSING THE SERVICE, YOU EXPLICITLY AGREE THAT A VIOLATION OF THIS AUP CONSTITUTES A MATERIAL BREACH OF YOUR CONTRACTUAL OBLIGATIONS, ENTITLING THE COMPANY TO ENFORCE THE FOLLOWING RECOVERY REMEDIES WITHOUT PRIOR WARNING:

Cookie policy

Last Updated: September 9, 2026

IQBID Helios Limited ("Company," "we," "us," or "our"), a company registered under the laws of the Republic of Seychelles  with registration number 252002, having its registered office at Suite 9, Ansuya Estate, Royal Street, Victoria, Mahe, Seychelles, issues this Cookie Policy for users residing within the European Union (EU), the European Economic Area (EEA), and Switzerland ("EU Users").

1. What are cookies and tracking technologies?

Cookies are small text files that are placed on your computer or mobile device by a website server when you access an online service. They are utilized to make websites work efficiently, provide analytics, and maintain user preferences.

2. Categories of cookies we deploy

In strict compliance with EU regulations, we classify the Cookies used on our Service into the following categories:

3. Data sharing protocol and interaction with ai models

Our Service operates as a technicalAggregation Conduit. When you submit a text prompt or upload a file into our interface, the raw text or binary payload is transmitted securely via backend API tokens to international AI infrastructure developers (including OpenAI, LLC and Google LLC).

Please note that standard frontend browser Cookies stored on your local device are never shared with, transmitted to, or read by third-party AI developers during these API transactions. Your browser Cookies strictly manage your localized session state with our hosting servers.

4. The mandatory eu consent framework (how to control cookies)

Under the GDPR and ePrivacy Directive, you have absolute statutory control over non-essential tracking technologies.

5. Policy amendments

The Company reserves the right to modify this EU Cookie Policy to reflect technological shifts or updates in European data protection case law. Any structural modifications will become immediately active upon the posting of the revised text on this page.

6. Contact and data protection officer

For any inquiries regarding this Cookie Policy or our data tracking frameworks, please contact our designated compliance team at: privacy@iqbid.ai

Company Name: IQBID Helios Limited
Сompany number: 252002
Registered office: Suite 9, Ansuya Estate, Royal Street, Victoria, Mahe, Seychelles